Ditech Solutions Reduce Revenue Loss, Customer Churn

“No caller will settle for poor quality, regardless of the cause.” Gary Audin
Business Communications Review

Ditech Networks delivers voice quality solutions to the world’s communications industry to solve churn and customer satisfaction problems that result from substandard voice quality. These problems are estimated to have cost the industry more than $23 billion last year (obtain the The Price Of Poor Voice Quality white paper for details)

Our mission is to work with network operators and service providers to reduce the amount of revenue and customers that are lost from substandard voice quality.

Call Capacity: Network operators can increase the use of codecs without degrading voice quality, which is an effective strategy to increase call capacity with little or no impact on customer satisfaction.

Churn and Customer Satisfaction: Service providers can solve customer satisfaction problems that result from substandard voice quality (obtain the Voice Quality Audit Report for details) to reduce the cost of churn.

Ditech’s solutions are available for multiple network technologies, including 2G/3G/4G, UMTS, LTE , IMS, IP, iDEN, TDM, CDMA, and PSTN.

Our solutions deliver consistent, reliable voice quality no matter what consumer devices are used, where calls are made, or what networks calls traverse.